LightShine Design's Policy List:
You can contact me several ways. You can use the contact form at the top of the website, use my business email, FB, or Etsy shop.
- Custom orders are welcomed. To place a custom order simply message me.
Remember to include sizes, favored colors, styles, and/or themes which you
would like incorporated in your pieces. If I have to order items from my
supplier due to not having it in stock it can take up to 15-20 days to receive
said items. If I have it in stock it should take no longer than a few days
for me to complete and ship an order.
- Returns are not offered. Please make sure you purchase what you want,
I try hard to expressly display the products before you purchase them.
- If a piece of jewelry becomes damaged or broken (your fault) I will be
glad to fix it for free as long as you pay the shipping charges. I
thoroughly test out the pieces before mailing them out to help ensure quality
and sustainability.
- Shipping charges vary based on distance they must travel. Shipping will be
$3.00 (unless large/heavy items). Outside of the US will be calculated at sale.
- Shipping goes through the USPS unless otherwise requested, and insurance is
always purchased and included in the shipping price. All packages are
securely packed with bubble wrap etc. to ensure safe delivery.
- Photography prints will be published by my chosen venue, unless otherwise
requested.
- There are many forms of payment which I accept. I accept PayPal, in which
you would give me your PayPal email address and I send out an invoice, or
I will upload it on my Etsy shop for you to purchase there. On Etsy I accept
credit/debit payments as well. I will accept money orders/cashier's checks.
I will accept personal checks, however the item will not be sent until the check
is cleared by the bank. I also will accept cash, in person or through the mail.
Nothing will be sent without payment first being received and verified.
- If you would like to schedule a photography/portraiture photo shoot with me and
live in the Horry/Marion/Florence County areas in South Carolina please feel free
to send me a message to discuss scheduling a time, place, and package.